Get help with ScorX, the kids' sports stats tracking app. Find answers, get support, or reach out directly—we respond within 24 hours.
Browse common questions and answers below
Download ScorX for free from the App Store. Search "ScorX" or visit our Download page. Requires iOS 18.0 or later.
Yes. ScorX Free is always free with unlimited teams, players, and games — no credit card required, ever. Core scoring, tracking, and team management tools are free for coaches, parents, and athletes alike.
After downloading, complete the onboarding flow, select your sport, then tap "Create Team." Add player names, jersey numbers, and photos.
Absolutely! ScorX supports 16 sports. You can switch between sports anytime from the home screen.
ScorX Premium (A$49.99/year or A$4.99/month, 30-day free trial) adds three capability areas on top of the unlimited free core: AI analytics (personalised training recommendations, AI Season Narratives), advanced analytics (age and sex-specific athleticism benchmarking), and graphics (full Player Card style library, sticker format, custom colours). Also includes PDF & CSV export, iCloud sync across devices, and Apple Family Sharing for up to 5 members.
Download ScorX and tap "Start Free Trial" in the app. No credit card required. After 30 days, choose to subscribe or continue with Free tier.
Open Settings on your iPhone → tap your name → Subscriptions → ScorX → Cancel Subscription. No cancellation fees.
Yes. ScorX Premium supports Apple Family Sharing — share with up to 5 family members at no extra cost.
Your data is preserved. You'll continue with ScorX Free and lose access to Premium features (AI recommendations, benchmarking, full Player Card library, iCloud sync, and export), but all your teams and game history remain on your device.
Tap "New Game" from the home screen, select your sport and teams, configure timer settings, then tap "Start Game."
Yes. ScorX works fully offline. Score games anywhere without internet connection. iCloud sync occurs automatically when you reconnect (ScorX Premium only).
During a game, tap the player's name, then tap the action button (e.g., "Goal," "Assist," "Tackle"). The action is recorded instantly.
(ScorX Premium only) Open a completed game, tap the export icon, choose CSV or PDF format, then share via email or save to Files.
ScorX supports 16 sports: AFL, Basketball, Netball, Rugby Union, Rugby League, Touch Rugby, Soccer, Field Hockey, Volleyball, Water Polo, Tennis, Badminton, Squash, Racquetball, Pickleball, and Table Tennis.
We're always expanding! Email your sport request to scorxapp@gmail.com and we'll consider it for future updates.
Yes! ScorX supports singles and doubles for all racquet sports (Tennis, Badminton, Squash, Table Tennis, etc.).
(ScorX Premium only) ScorX automatically syncs your teams, players, and game history across all devices signed into the same iCloud account. iCloud sync is not available on ScorX Free.
Check: (1) You have an active ScorX Premium subscription, (2) iCloud is enabled in Settings → ScorX → iCloud Sync, (3) You're signed into the same iCloud account on all devices, (4) You have an internet connection.
(ScorX Premium) Yes, automatically via iCloud. (ScorX Free) Data is stored locally on your device — back up your iPhone via iCloud or iTunes to protect your records.
No. ScorX has no third-party analytics, no ads, and no data sharing. Your game data stays on your device (or in your private iCloud if syncing).
(Free tier) Locally on your iPhone/iPad in an encrypted database. (Family tier) Locally + synced to your private iCloud account using Apple's end-to-end encryption.
Force close the app and reopen. If the issue persists, email scorxapp@gmail.com with your device model and iOS version.
Email scorxapp@gmail.com with: (1) Description of the bug, (2) Steps to reproduce, (3) Device model, (4) iOS version. We'll investigate ASAP.
Didn't find your answer? Email us and we'll respond within 24 hours.
Email scorxapp@gmail.com